Petline’s most important target is to understand customer’s demands and to provide them with the best service they require. The difference between trademarks reveals itself in the service rendered to the customer. For this reason, Petline trains its dealers to increase customer satisfaction further. Through regional trainings or trainings held in small groups, Dealers are informed about Energy Market Code, Product Contents, Marker Applications and Safety measures. In addition, Training Firms organize trainings aimed at increasing customer satisfaction. Effectiveness of all training studies that are performed in practice and in theory is measured by projects such as mystery customers and unpaid inspectors, and the information obtained are transferred to the system to elevate station standards and accordingly, improvements are realized.
Please click here to see photos of the recent training...
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